| Access to Buildings/Facilities |
|---|
| Accessibility audit of CGVEC’s buildings. Audit to include approach and parking, entrance and reception, circulation area and level change, toilets, staff and employment issues, way finding, means of escape. |
Complete Audits by 2010 |
| Prepare an implementation plan to make buildings accessible by 2015. Recommendations should be given a priority rating with timeframes for completion. Realistic considerations should be made for financial and staffing resources. |
Implementation Plan completed within two months of audit |
| Review Access Audit |
Every 2 years |
| Access to Services |
|---|
| Ensure accessibility of mainstream services, where practicable and cost effective to do so. |
Ongoing |
| Appointment of access officer who will have responsibility for providing or arranging the co-ordination of the assistance and guidance necessary to facilitate persons with disabilities to access services and information. |
27/01/2007 |
| Promoting the appointment and availability of access officer and how they may be contacted, so the general public is aware of them and knows how to avail of their assistance. |
Ongoing |
| Advise on making services accessible to persons with disabilities. |
Ongoing |
| Access to Information |
|---|
| Continually review arrangements for providing information to all users, as far as practicable. Provide communication in a form that is accessible to those with visual and aural impairments. |
Ongoing |
| Continually review arrangements for providing information that is relevant to persons with intellectual disabilities to ensure that, as far as practicable, it is provided in a clear language that is easily understood by those persons. |
Ongoing |
| Establish realistic timeframes within which requests from the public for accessible information can be met. |
04/04/2008 |
| Review the accessibility of our websites, seek expert advice if necessary. |
10/09/2007 |
| Complaints |
|---|
| Appoint an Inquiry Officer |
27/08/2007 |
| Develop complaints procedures for dealing with complaints in relation to the Disability Act 2005, sections 25, 26, 27, 28 and 29. |
15/01/2008 |
| Ensure that all relevant employees are aware of these procedures. |
Ongoing |
| Publish and promote the name of the Inquiry Officer together with contact details of access to the officer. |
27/08/2007 |
| Procurement |
|---|
| Review public procurement policy and procedures in relation to goods and services to ensure that accessibility requirements are specified are specified in tender documentation. |
10/04/2008 |
| Employment |
|---|
| Review progress in relation to the 3% (employment of people with disabilities) target. |
30/07/2007 (Ongoing) |
| Develop a code of practice for the employment of people with disabilities to help reduce or eliminate barriers for people working or wishing to work in the CGVEC. |
10/05/2008 |
| Policies |
|---|
| Ensure the availability of disability awareness training for all relevant staff, including senior management, human resource staff, finance staff, educational support staff, access officers etc. |
Ongoing |
| Ensure annual plans actively promote measures in relation to the inclusion of people with disabilities. |
|
| Other |
|---|
| Review NDA codes of practice to ensure compliance with statutory obligations. |
Ongoing |
| Establish and chair a disability and accessibility committee for CGVEC. |
Ongoing |
| Introduce a customer service feedback mechanism to monitor if the needs of people with disabilities are being met by the CGVEC. |
|
| Aim to achieve NDA’S “Excellence Through Accessibility” award. |
2010 |
